FAQ
Frequently Asked Questions
Our cremation urns and jewelry are created with love and care to honor your cherished family member, friend, or beloved pet. Here are some answers to common questions:
01
Ordering from Only Urns is easy! Simply browse our selection of cremation urns and jewelry online and add your desired items to your cart. When you're ready to check out, just follow the prompts to complete your purchase.
02
We accept all major credit cards. We offer complimentary Free Shipping within the United States.
03
We take the security of your personal and payment information very seriously. Our website is protected with SSL encryption, and we only work with trusted payment providers to ensure your order is processed safely and securely.
04
We want you to be completely satisfied with your purchase from Only Urns. If for any reason you are not, we offer hassle-free returns and exchanges within 30 days of purchase. Please contact us at info@onlyurns.com for more information. Restrictions apply. We cannot refund custom engraved orders once approved and/or shipped.